Pixel 2015 Privacy Policy

Pixel 2015 ("we", "us", "platform") places the highest importance on your privacy. This Privacy Policy ("Policy") explains how Pixel 2015 collects, uses, and safeguards your personal information.

By using our platform, you agree to this Privacy Policy, so please read it in full. This policy may be updated at any time, and the date of the latest revision will be noted above.

Pixel 2015 is a trusted online betting platform for users in Bangladesh. We believe you should have complete control over your personal information — which is why we are always transparent about how we collect and use your data.

Pixel 2015 only collects data that is necessary to provide and improve our services. We do not ask for information we don't need.

Automatically Collected Information:

When you use the pixel 2015 platform, certain technical information is collected automatically, such as:

• Your device's IP address and geographic location (country and city level only)
• Browser type and version
• Your activity time and duration on the platform
• The page or source from which you arrived at our site
• Session Information & Cookie Data

Pixel 2015 uses your data exclusively for the purposes listed below. It is not used for anything beyond this scope.

• Account Management: Registration, login, password reset, and account verification.
• Transaction Processing: Ensuring the processing of deposits, withdrawals, and bonus payments.
• Customer Support: Resolving your issues and answering your questions.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Age Verification: Preventing anyone under the age of 18 from using the platform.
• Meeting Legal Obligations: Data is retained in accordance with the requirements of relevant regulatory authorities.
• Service Improvement: Analysing user experience to improve and optimise the platform.
• Relevant Communications: Informing you about new promotions or important updates (only with your consent).

Pixel 2015 does not share your personal information with third parties, except in the following limited circumstances:

• Payment Processors: Limited data is shared with mobile banking payment gateways to process deposits and withdrawals.
• Legal Authorities: Applicable information will be disclosed upon receipt of a valid order from a court or government authority.
• Fraud Prevention: Relevant information may be shared with security partners to investigate suspicious activity.
• Business Transfer: In the event of a merger or acquisition involving Pixel 2015, your data may be transferred. You will be notified in advance should this occur.

Pixel 2015 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Pixel 2015 follows the highest industry standards to protect your data. Our security infrastructure operates across the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system blocks all unauthorized access attempts.
• DDoS Protection: The platform is protected against cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular penetration testing.
• Staff Training: All members of our team are trained in data protection.
• Data Backup: Daily automated backups ensure there is no risk of data loss.

As a Pixel 2015 member, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: When closing your account, you may also request deletion of your data (subject to legal obligations).
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Restrict Processing: You may request that your information be used only for specific purposes.

To exercise any of these rights, please contact our customer support team. We typically respond within 7 business days.

Pixel 2015 does not retain your data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Transaction Records: 5–7 years, as required by legal obligations.
• Customer Support Communications: 2 years after resolution.
• Log Files & Device Information: 90 days.
• Cookie Data: Based on cookie type (see table above).

After the specified retention period, data is securely deleted or irreversibly anonymised.

Pixel 2015 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age is verified through the KYC process.
• If any minor's information is collected by mistake, it will be deleted immediately.
• Parents with concerns are welcome to contact us.

If you have any questions, comments, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@pixel2015.com
• Response Time: Usually within 24–48 hours
• Working Hours: 7 days a week, 24 hours a day

We are committed to taking any privacy concerns you may have seriously and to resolving them as promptly as possible.